About Exotrail 🚀

Space is becoming more strategic and competitive than ever. Tomorrow’s space leaders will not simply launch satellites into orbit, they will be able to move them, reposition them, extend their lifetime, and maximize their performance in space.

Since 2017, Exotrail has been developing and operating cutting-edge in-space mobility solutions for commercial, institutional, and defense customers. From our high-performance propulsion system spaceware™ to our orbital transfer vehicle spacevan™, we enable satellites to go farther, stay operational longer, and achieve more.

Today, more than 200 Exotrailers across Massy and Toulouse are working together to make space operations more efficient and sustainable.

Backed by over €75 million in funding, we are pursuing a clear mission:

Making space a sustainable frontier for future generations. 🚀

Job Description

We are looking for a Customer Project Manager to join our team in Massy and support Exotrail's rapid growth.

As part of the Customer Projects Department, you will be responsible for delivering customer propulsion programs from project kick-off through system integration and final delivery. You will coordinate multidisciplinary teams, manage customer relationships, and ensure successful project execution in line with contractual commitments.

As the primary interface between customers and Exotrail, you will play a key role in aligning technical, operational, and business objectives while ensuring a high level of customer satisfaction throughout the project lifecycle.

Your Responsibilities

Project Leadership & Delivery

• Lead electric propulsion customer projects from initiation to completion.

• Define and maintain project plans, schedules, budgets, milestones and deliverables.

• Drive project execution to achieve objectives related to scope, schedule, cost, quality and customer satisfaction.

• Monitor project performance and implement corrective actions when required.

• Ensure successful delivery according to contractual commitments.

Customer Relationship Management

• Act as the primary point of contact for customers throughout the project lifecycle.

• Build trusted relationships with customers and represent Exotrail externally.

• Coordinate customer requirements and ensure alignment with the contractual statement of work.

• Organize project reviews, progress meetings, workshops and customer presentations.

• Manage customer expectations and facilitate resolution of technical, contractual or operational issues.

Contract & Scope Management

• Oversee the execution of Statements of Work (SOW), contracts and contractual obligations.

• Ensure project activities remain aligned with agreed scope and deliverables.

• Coordinate scope changes with Sales and contribute to contract amendments when required.

• Propose waivers, deviations or alternative solutions when necessary while maintaining compliance with project requirements.

Cross-Functional Coordination

• Coordinate multidisciplinary teams across Engineering, Product, Operations, Manufacturing, Supply Chain and Quality.

• Ensure internal and external milestones are achieved on time and within budget.

• Facilitate communication and decision-making between stakeholders.

• Resolve conflicts and remove roadblocks impacting project delivery.

Risk & Opportunity Management

• Identify, assess and mitigate project risks.

• Proactively manage opportunities to improve project outcomes.

• Maintain visibility on technical, operational, financial and schedule-related risks.

• Escalate critical issues when necessary and drive recovery plans.

Reporting & Continuous Improvement

• Track project progress and provide regular reporting to management and customers.

• Ensure high-quality project documentation and deliverables.

• Capture lessons learned and customer feedback.

• Contribute to the company's product roadmap by relaying customer needs, market insights and project feedback.

Preferred Experience

Education & Experience

• At least 8 years of experience in project management, ideally within the space industry.

• Experience managing complex technical or industrial projects.

• Knowledge of spacecraft, satellite systems or electric propulsion technologies is a strong advantage.

• Previous experience in a startup or fast-growing environment is a plus.

Skills & Competencies

• Strong project planning, scheduling and resource management capabilities.

• Excellent stakeholder management and customer-facing skills.

• Experience managing contractual commitments and project scope.

• Ability to coordinate multidisciplinary technical teams.

• Strong risk management and problem-solving abilities.

• Excellent written and verbal communication skills.

• Comfortable working in an international environment.

What Will Make You Successful

• Collaborative leadership style and ability to influence without direct authority.

• Strong sense of ownership and accountability.

• Autonomous, structured and highly organized.

• Hands-on mindset with a pragmatic approach to problem-solving.

• Customer-focused and results-oriented.

• Ability to thrive in a fast-paced and evolving environment.

• Strong negotiation, communication and presentation skills.

• High level of resilience and adaptability.

Languages

• Fluent English (written and spoken).

• French is a strong advantage.

Why Join Exotrail?

Joining Exotrail means contributing to ambitious missions that are redefining space logistics and satellite operations.

You will work on cutting-edge technologies supporting future space missions while collaborating with passionate experts in a fast-growing international company at the forefront of the New Space industry.

What We Offer

• 🏥 Company health insurance with 70% covered by Exotrail

• 🚆 50% reimbursement of public transportation costs

• 🏡 Up to 2 days of remote work per week, depending on the position

• 👶 Enhanced maternity and paternity leave coverage with no seniority requirement

• 📚 Learning and development opportunities

• 🧘 Well-being benefits including Moka Care, dedicated conferences, and our ExoCare Program for Moments That Matter

• ⏳ 35 days of paid leave per year (Annual Leave & RTT)

Working Environment

• 🏭 Modern industrial facilities in Massy

• ☕ Free coffee, tea, and fresh fruit available on site

• 🌍 International and multicultural teams

• 🚀 Dynamic and rapidly growing space company

Quality of Life at Work

• 🎉 Team events and afterworks

• 💆 On-site osteopathy sessions on both sites

• 🤝 Collaborative and supportive work culture

Recruitment Process

Our recruitment process is designed to be efficient while giving you the opportunity to meet the key stakeholders involved in the role:

1. HR Interview with our Talent Acquisition team to discuss your background, motivations, and career aspirations.

2. Hiring Manager Interview to explore your experience, skills, and fit with the team and projects.

3. Technical Interview with our experts to assess your technical expertise and problem-solving approach.

4. Final Interview to discuss the role, expectations, and answer any remaining questions.

We strive to provide feedback throughout the process and ensure a positive candidate experience.

🚀 We look forward to getting to know you and exploring how you can contribute to Exotrail's mission.